Shipping policy

Shipping Policy

At Zenfoa, we aim to deliver your orders safely and on time. Please read our shipping policy below to understand how orders are processed and shipped.

Shipping Methods Available

We offer shipping through trusted third-party courier and logistics partners to ensure reliable delivery to your address. The shipping method used may vary depending on product type, location, and availability.

Order Processing Time

All orders are processed within [7-10 Business days] after order confirmation.
Please note that processing time is separate from delivery time.

Orders are not shipped or delivered on weekends or public holidays.

Delivery Timeframes

Estimated delivery time after dispatch is [7-10 BUSINESS Days], depending on your location and the product ordered.

Delivery timelines are estimates and may vary due to factors such as:

Courier delays
Weather conditions
Regional serviceability
High order volumes

Shipping Costs

Shipping charges, if applicable, will be clearly displayed at checkout before payment.
Shipping costs may vary based on order value, product type, and delivery location.

Tracking Information

Once your order is shipped, you will receive a confirmation email or SMS with tracking details.
You can use the provided tracking link to monitor the status of your shipment.

Tracking updates may take 24–48 hours to reflect after dispatch.

Delivery Issues & Delays

While we strive for timely delivery, delays may occasionally occur due to circumstances beyond our control. Zenfoa is not responsible for delays caused by courier partners, weather, or unforeseen events.

If your order has not arrived within the estimated timeframe, please contact us at zenfoa97@gmail.com, and we’ll assist you promptly.

International Shipping (If Applicable)

Currently, we do offer international shipping.

If international shipping is available:

Delivery times and shipping costs may vary by destination
Customs duties, taxes, or import charges (if any) are the responsibility of the customer